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Collaboration as a Service (commonly abbreviated CaaS; the CaaS acronym is shared with the slightly different concept of Communications-as-a-Service) is any technology or suite of technologies aimed at providing productive and cost effective ways to regularly bring together a geographically distributed talent pool.[1]

In simple terms, this means good CaaS solutions should combine best-of-breed existing technologies to enable communication between geographically dispersed individuals at an on-demand and interactive level not possible by (for example) using a single software tool, or multiple software tools separately. CaaS aims to connect software tools to ensure their most productive shared usage within a given domain.


The focus of CaaS is on the on-demand provisioning of specific Web Application features, typically around communication (Chat, Telemetry, Telephony, Videoconference, less specific services such as SNS, CMS or Aggregation; or even more specific services such as LBS, Biometrics or personalized Recommendation). This provisioning is designed to take place within a specific Server/OS combination within a specific set of supporting applications/library configurations across Server instances, nodes and clusters of nodes; in such as manner that the services scale to reflect and support the demand on the communication-focused Web Applications at any point in time.

Business Model

CaaS is most commonly offered as an enterprise-grade subscription based service that can provide your organization with reliable and secure on-demand collaboration solutions -- all at a predictable and affordable price.


ChatOps is a collaborative, conversation-centric way of working that brings people, discussions, bots, tools and files together in one central location: the workplace messaging app.

[2] [3] [4] [5] [6] [7] [8] [9]




[18] [19] [20] [21] [22]



[30] [31] [32] [33] [34] [35] [36] [37] [38] [39] [40] [41] [42] [43]


On Sept. 7th, 2017[44] it was announced[45] that Atlassian's long-time flagship IM/chat collaboration tool known as HipChat would be getting phased out in favor of a new tool called Stride.

[51] [52] [53]



[59] [60] [61] [62] [63]


[67] [68] [69] [70] [71] [72] [73]


[78] [79] [80] [81]



External Links


  1. Collaboration as a Service Gains Momentum:
  2. 27 ChatOps resources to inspire tech team building:
  3. ChatOps --Everything about deployments right inside your chat:
  4. ChatOps @ GitHub:
  5. To Boost DevOps, Try ChatOps:
  6. Help your teams communicate and collaborate better:
  7. Reddit -- ChatOps:
  8. How ChatOps can revolutionize your business:
  9. ChatOps – Managing Operations in Group Chat:
  10. Trello Pro Tips:
  11. Why Trello Failed to Build a $1 Billion+ Business (but still came close):
  12. Atlassian acquires Trello for $425M:
  13. Atlassian buys Trello for $425 million, expands collaboration portfolio:
  14. Bring the power of a visual perspective to your team:
  15. Mark A Trello Card As Done (And Drop The Mic On That Task):
  16. Archiving and deleting cards:
  17. Getting channel ID for channels in Teams?:
  18. Microsoft Flow Learning Resources:
  19. Migrate from Slack to Microsoft Teams:
  20. Quick Guide -- Slack to Microsoft Teams Migration:
  21. How to connect Slack and Microsoft Teams channels:
  22. Are Slack messages really private? Here’s what to know:
  23. Introduction to Lync Meeting room:
  24. Yammer strengthens team collaboration through integration with Office 365 Groups:
  25. Document Collaboration Features in Yammer:
  26. SharePoint, Yammer, Lync & Persistent Chat - How does it all fit together?:
  27. Microsoft's Lync becomes 'Skype for Business':
  28. Skype for Business SDK:
  29. Get started with Microsoft Teams app development:
  30. How to Create a Slack Bot:
  31. How to Supercharge Slack for Powerful Workplace Collaboration (using Slack):
  32. HipChat/Stride to Slack migration guide:
  33. Notify a channel or workspace:
  34. Slack Best Practices from LiveChat Team:
  35. Slack keyboard shortcuts:
  36. The Unexpected Design Challenge Behind Slack’s New Threaded Conversations:
  37. Morning Slack digest of Open Jira issues:
  38. Incoming Webhooks integration:
  39. Outgoing Webhooks integration:
  40. Slack - Event API (30k/hr rate limit):
  41. Guide to Slack import and export tools:
  42. Salesforce deal to buy Slack expected to be announced Tuesday after market close:
  43. Slack Is the Right Tool for the Wrong Way to Work :
  44. Stride Twitter post:
  45. Introducing Stride:
  46. Apply for the Stride API early access program:
  47. Stride REST API reference:
  48. Building apps for Stride:
  49. Getting started with your first app:
  50. FAQ -- Stride billing and accounts:
  51. Atlassian exits business communications space, surrenders to Slack:
  52. Atlassian + Slack:
  53. Announcing our new partnership with Slack:
  54. 7 super fresh ways to use HipChat:
  55. What is ChatOps? A guide to its evolution, adoption & significance:
  56. hipchat-notifications-to-slack:
  57. Inside Atlassian -- stand-ups for distributed and co-located teams:
  58. Goodbye HipChat — Slack and Atlassian Team Up on Chat Software:
  59. Online Collaboration Tools -- Slack vs Basecamp vs Trello vs Asana vs Teamwork vs Wrike & More!:
  60. Compare Slack vs. HipChat:
  61. Slack Vs Hipchat:
  62. Yammer vs. Lync vs. HipChat:
  63. No way to delete a user (in Stride, well now you can with Atlassian MyID)?:
  64. Generating a Java REST Client for Confluence Cloud:
  65. Create Page In Confluence Via Rest API using Java:
  66. Maven Central -- Atlassian Confluence - Java APIs/libs (com.atlassian.confluence):
  67. How to Drive Confluence Adoption:
  68. Technical Documentation in Confluence – Driving Wiki Development:
  69. Is it possible to find all pages created or edited by a specific user in Confluence?:
  70. Confluence Security Advisory - 2021-08-25:
  71. US Cybercom says mass exploitation of Atlassian Confluence vulnerability 'ongoing and expected to accelerate':
  72. Jenkins project Confluence instance attacked:
  73. Jenkins struck by 'Confluenza' as US Cyber Command warns Atlassian flaw 'cannot wait':
  74. wikipedia: Sharepoint
  75. OneDrive file storage API overview:
  76. Use the Microsoft Graph API:
  77. Office 365 and SharePoint Online API Guidance for Developers:
  78. Sharepoint API - How to Upload files to Sharepoint Doc Library from ASP.NET Web Application:
  79. Upload a file into document library using REST API in SharePoint 2013 / Online:
  80. Upload a file by using the REST API and jQuery:
  81. Microsoft Graph SDK (JAVA): | SRC
  82. DOWNLOAD all 60 of HipChat's favorite:

See Also

Agile | SOA | Chat | CMS | IaaS | PaaS | CaaS | Web Service | Telecommuting | Videoconferencing