Social Media Monitoring

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Social Media Monitoring (also referred to as Social CRM, though the practitioners deride that term) is a word used to describe any tool, process, methodology or technology for finding and discovering information about specific brands (i.e. companies, products, services) or topics through search terms, tags or other Information Retrieval mechanisms.

Social Media Monitoring typically includes the use of workflows, orchestration or rules for specifying how specific content is searched for, retrieved, filtered and displayed.


Services

Radian6

Trackur

RowFeeder

Google Alerts

Twitter Real-Time



External Links


See Also

Social Media | SNS | Blog | Radian6 | Web Analytics